
Primitive Labs Research Lifetime Warranty: Your COMMS-X1 is guaranteed for life against manufacturing defects - if it ever fails to perform as promised, we'll replace it free, no questions asked. We build gear that works when your life depends on it, and we stand behind that promise forever.
FAQ
What radio signals does it pick up?
What radio signals does it pick up?
NOAA weather alert channels, AM news, and FM radio. These are the three broadcast bands that stay active during emergencies when cell networks and internet go down. NOAA is the same system used by the National Weather Service to push severe weather warnings and evacuation orders.
How do I power it?
How do I power it?
Three ways — solar panel, hand crank, or batteries. If the sun's out, set it by a window. If not, a few minutes of cranking gives you hours of reception. You're never dependent on a single power source.
How bright is the flashlight?
How bright is the flashlight?
It uses three 1W LEDs — roughly three times brighter than most emergency radios in this size class. Bright enough to light a room during a blackout or illuminate a path at night.
What's the SOS mode?
What's the SOS mode?
Hold the flashlight button and it switches to a flashing strobe pattern. It's a visual distress signal designed to catch the attention of rescuers or passing vehicles from a distance when you can't be heard.
How small is it?
How small is it?
It fits in your hand and weighs just a few ounces. Small enough for a glove box, a coat pocket, a kitchen drawer, or clipped to a bag with the included lanyard.
Does it need Wi-Fi or a cell signal?
Does it need Wi-Fi or a cell signal?
No. AM, FM, and NOAA are broadcast signals that transmit over the air — no towers, no internet, no infrastructure required on your end. If the station is broadcasting, you can hear it.
Where should I keep it?
Where should I keep it?
Anywhere you might need it in a hurry. Most customers keep one in the car, one in the kitchen, and one in their emergency kit. The best spot is wherever you'll grab it first when the power cuts out.
What's your return policy?
What's your return policy?
We offer a 60-Day Risk-Free Trial and Lifetime Happiness Guarantee with our lifetime warranty. If you're not completely satisfied with the THERMA-X1 Emergency Bivvy for any reason within 60 days, return it for a full refund - no questions asked.
Beyond that, we stand behind our product for life. If there's ever a manufacturing defect or issue with your THERMA-X1 Emergency Bivvy, we'll replace it free of charge.
The only way you "lose" is by not having this when you need it.


